Services · Drop Off Repair

Drop off your laptop or desktop for fast, reliable repair.

Your computer is your lifeline. We know that — and we can help fast. From fixing your blue screen of death to removing viruses and ransomware, our experts have the knowledge to do it all.

Apple Authorized Service Provider

Genuine Apple parts & procedures

Apple Certified Macintosh Technician

ACMT certified on staff

Computer problems made easy

No task too big or too small.

As computer pros with years of experience, we understand that not everyone is a computer expert — which is why we're happy to help with even your smallest worries. From error messages to the first signs of a nasty virus, we'll do what it takes to get you up and running again.

  • Mac or PC — brand new laptop or decades-old desktop
  • Qualified professionals who know the industry inside and out
  • Express service option when you're in a hurry
  • Conveniently located near Woodland Mall in Grand Rapids

In a hurry? We get it.

Emergencies happen, or maybe you're just short on time. With our express service option we make your computer a priority — diagnosing your issues and fixing them as quickly as possible.

Start a Repair

3070 Broadmoor Ave Suite A, Grand Rapids, MI 49512 — near Woodland Mall

Comprehensive repair services

Mac or PC? Brand new laptop or decades-old desktop? No matter what you own or what the problem may be, our experts have it under control.

Cleanup & optimization

Tune-ups for power and speed — clear out slowdowns and startup junk.

Data backup & recovery

Protect your files and recover data from failing or damaged drives.

Virus & ransomware removal

Remove viruses, spam, and ransomware — then set up protection so they stay gone.

Hardware & software issues

Diagnose and fix hardware and software problems, plus upgrades to keep you current.

Data recovery & transfer

Move everything safely to your new computer — files, photos, and settings.

Tutoring & consulting

One-on-one help understanding your computer, at your pace.

Parental controls

Content filters and screen-time limits set up on your family's devices.

Error messages

From the blue screen of death to mystery pop-ups, we track it down and fix it.

Power jack & equipment issues

Broken charging ports, failing power supplies, and other equipment problems.

We have you covered.

Know that Computer Rescue 911 is always here for you. With comprehensive services, express appointments, and a knowledgeable team, we will do what it takes to ensure every job is done right. Just bring your computer to our shop, drop it off, and we'll take care of the rest.

Can't make it to the shop? We also offer in-home repair & setup — we come to you.

Ready when you are.

Start your repair online in minutes, or call to talk with a certified technician.

What our customers say

4.8from 535+ Google reviews
“Ray took exceptional care of both me and my laptop. He thoroughly diagnosed the issue, provided a clear and upfront quote, and kept me informed every step of the way. My laptop was repaired and ready in just two days! Especially for Apple users who want a faster alternative to the Apple Store.”
Rose A. · Google review